Getting Started

Everything you need to know as a first-time borrower

Account Setup

Creating a Loanable account is quick and easy:

  1. Click "Apply Now" or "Sign Up" on our website
  2. Enter your email address and create a password
  3. Verify your email (check your inbox for confirmation)
  4. Complete your basic profile information

Benefits of Having an Account

  • Save and resume your application
  • Track application status in real-time
  • View and compare funding offers
  • Communicate with your funding expert
  • Access your documents securely

Creating an account is free and doesn't require a credit check.

To reset your password:

  1. Go to the login page
  2. Click "Forgot Password?"
  3. Enter your registered email address
  4. Check your email for a reset link
  5. Click the link and create a new password

The reset link expires after 1 hour. If you don't see the email, check your spam folder or request a new link.

Try These Steps

  1. Check your email: Make sure you're using the correct email address
  2. Reset password: Try the "Forgot Password" option
  3. Clear browser cache: Sometimes old data causes issues
  4. Try a different browser: Rule out browser-specific problems

Still Can't Log In?

Contact our support team:

  • Email: support@loanableusa.com
  • Phone: (725) 302-3501

Have your email address ready so we can verify your account.

Before You Apply

Our network of lenders has varying requirements, but general minimums include:

  • Time in business: At least 6 months
  • Monthly revenue: $10,000 or more
  • Credit score: 500+ (varies by lender)
  • Business type: Most industries accepted

Don't Meet All Requirements?

Don't worry—many lenders have flexible criteria. Apply anyway and we'll match you with lenders who work with businesses like yours. Our pre-qualification uses a soft credit check that won't affect your score.

Through our network, businesses can access:

  • Minimum: $5,000
  • Maximum: Up to $5 million

What Determines Your Amount?

  • Your monthly revenue (typical limit is 1-2x monthly revenue)
  • Time in business
  • Credit score
  • Industry type
  • Existing debt obligations
  • Type of financing selected

You don't have to accept the full amount offered—you can choose a lower amount if preferred.

Most business financing can be used for legitimate business purposes, including:

  • Working capital: Day-to-day operations, payroll, rent
  • Inventory: Stock up for busy seasons
  • Equipment: Purchase or repair business equipment
  • Expansion: New locations, renovations
  • Marketing: Advertising, website, promotions
  • Hiring: Bring on new employees
  • Debt consolidation: Combine existing debts

Note: SBA loans may have more specific use requirements. Equipment financing must be used for equipment purchases.

Getting Help

You can reach our support team through:

  • Phone: (725) 302-3501
  • Email: support@loanableusa.com
  • Dashboard: Message your funding expert directly

Support Hours

  • Monday - Friday: 9:00 AM - 6:00 PM EST
  • Saturday: 10:00 AM - 2:00 PM EST
  • Sunday: Closed

You can submit applications and access your dashboard 24/7.

After you apply, you'll be assigned a dedicated funding expert who:

  • Reviews your application and profile
  • Helps you understand your options
  • Answers questions about terms and rates
  • Assists with documentation
  • Guides you through the process

Your funding expert will typically reach out within 24 hours of your application. You can contact them through your dashboard or the contact information provided in your welcome email.

Back to all FAQs

Ready to Get Started?

Apply in minutes and see what you qualify for—no credit impact.

Apply Now →